At NAQQSH, we want you to feel confident with every purchase. If you have received an item that does not meet your expectations, our Return & Exchange Policy is designed to make the process straightforward.

ELIGIBILITY

Items may be eligible for return or exchange provided they
meet the following conditions:

• The product must be unused and unworn.
• The product must be returned in its original condition, including the original packaging and any accompanying items.
• The product must not show signs of wear, damage, alteration, or use.
• Items that do not meet these conditions may not be accepted for return or exchange.

EXCHANGES

If you would like to exchange your purchase for another size or eligible product, please contact our customer support team within [1 days] of receiving your order.

Exchanges are subject to product availability. If your requested size or product is unavailable, our team will assist you with the available options.

Delivery Charges for Exchanges

Customers are responsible for all delivery charges associated with an exchange. This includes the cost of shipping the original product back to our warehouse and the cost of delivering the replacement product from our warehouse to the customer. Both shipping charges must be covered by the customer before the exchange is completed. Our team will confirm the applicable charges during the exchange process.

RETURNS

If your order qualifies for a return, please contact us within [1 days] of receiving your order.

Once the returned item has been received and inspected, we will confirm whether it meets our return requirements and proceed accordingly.

NON-RETURNABLE ITEMS

Products that have been worn, used, damaged, altered, or returned without their original packaging may not be eligible for return or exchange.

DAMAGED OR INCORRECT ORDERS

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. Include your order number and clear photographs of the product so our team can review the issue and assist you accordingly.

RETURN & EXCHANGE PROCESS

• To request a return or exchange, contact our at any platform of your preference, with your order number and the reason for your request.
• Our team will provide the necessary instructions for the next steps.
• Please do not send an item back before your return or exchange request has been confirmed by our team.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

IMPORTANT

Return and exchange requests are subject to the conditions outlined above. NAQQSH reserves the right to decline requests that do not meet the requirements of this policy.

For any questions, please visit our FAQ page or contact our customer support team.